Virtual care and mental health
See a doctor or talk with a counselor by phone or secure video, any time of day, at a $0 copay. Available to the employee and up to 7 household members.
Book a 20-minute call20-minute call with a licensed program advisor. No obligation.
I'm an employeeWhat's included
Full-time plan
Virtual urgent care
Unlimited visits, $0 copay
Available 24/7/365, with rapid, same-day appointments
For non-emergencies such as everyday illnesses
Board-certified physicians, in English or Spanish
Full-time plan
Virtual primary care
Unlimited visits, $0 copay
Ongoing care, health management and prevention
Option to see the same providers over time
An individualized care plan built at enrollment
Full-time plan
Mental health counseling
A licensed counselor, by phone or secure video
Any topic, up to 4 sessions per topic
Available 24/7
Follow-up with the same therapist
On the part-time plan
Part-time access
Part-time employees and their household members get 5 virtual primary care visits and 5 virtual urgent care visits per member per year, at a $0 copay, 24/7/365, in English or Spanish.
How employees use it
- Log in or call. Open the Doctegrity app or the online platform with the login details sent after enrollment, or connect by phone.
- Choose phone or video. Request a visit with a doctor or counselor whenever it's needed, day or night.
- Get care and prescriptions. When a medication is needed, the provider can prescribe it through the platform. See prescriptions.
Good to know
Is an insurance card needed?
No. Virtual services are reached through the online platform or by phone, without an insurance card.
Can family members use it?
Yes. Up to 7 additional household members can be enrolled, and they don't need to be legal dependents. Enrolled household members can use virtual care right away.
Does it work when traveling?
Yes. Care is available nationwide, including while traveling in the US and its territories. An internet or phone connection is needed.
Is there a minimum number of visits?
No. There's no requirement to use the benefits. They're there when they're needed.
Does it replace current health insurance?
No. It works alongside existing coverage, and employees keep their current plan. No existing insurance is required.
Want these benefits for your team?
Business owners and managers
See whether your business qualifies (20+ W-2 employees) and what your employees would get. The program has fees, but they are covered through the program's payroll structure, so there are no out-of-pocket fees or costs.
Book a 20-minute call20-minute call with a licensed program advisor. No obligation.
See employer detailsEmployees
The program is set up by employers, so employees can't sign up on their own. Share StaffCare Plan with your employer, or see what the program means for you.
For employeesMore benefits
Prescriptions
Thousands of generic medications at a $0 copay.
Wellness, labs & perks
Lab work, coaching, vitals tracking and everyday discounts.
Full-time vs part-time plans
What each plan includes, side by side.
Getting started
Who can join, household members and how access works.
*Not all benefits are guaranteed. Benefits vary by program and are disclosed during your consultation.
*Benefit availability and tax treatment are subject to employee eligibility, participation status, and applicable federal regulations. Not all employees will qualify for all benefits described. Benefits, contribution amounts, and coverage features may vary based on payroll structure, employment classification, hours worked, and plan administration. This material is for informational purposes only and does not constitute legal, tax, or accounting advice.